Privacy Policy

VelocityBird (“we”, “us”) respects your privacy. This policy explains how we handle personal information collected through velocitybird.com.au and in the course of our business, in line with the Australian Privacy Principles.

What we collect

• Details you give us through our contact form or by email — such as your name, business name, email address, phone number, industry and the description of your business problem.
• Anything you type into the idea generator on this website, if you choose to submit it.
• Basic technical information such as browser type and pages visited, used to keep the website working well.

How we use it

• To respond to your enquiry and discuss potential work with you.
• To provide, maintain and improve our services and website.
• To meet our legal obligations.

We do not sell your personal information.

Disclosure

We may use trusted service providers (for example, hosting, email and form-handling services) to operate our business. They only receive the information needed to perform their service. Some providers may store data outside Australia; where that happens we take reasonable steps to ensure your information is protected.

Security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.

Access and correction

You can ask to access or correct the personal information we hold about you by emailing info@velocitybird.com.au.

Complaints

If you have a concern about how we have handled your information, please contact us first so we can try to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC).

Contact

Questions about this policy: info@velocitybird.com.au.